About Me

After struggling with computer problems for years and years, I vowed to make a few changes to simplify things. I started paying attention to computer upgrades, installing anti-virus programs, and not connecting to the internet in unfamiliar places. It was a little bit of a hassle, but I was able to clean up my computer and make things right again. Over the course of the next several months, I didn't even have any new issues, which was a huge relief. This blog is all about understanding how to avoid computer issues, and staying on top of new problems to resolve them quickly.

2015

Maximize Performance Among Your Customer Service Reps With These Tools And Services

An important aspect of managing a customer service call center is ensuring that employee production levels remain high from minute to minute – one lost phone call or missed task can mean losing a customer when all is said and done. Setting forth performance requirements and expectations creates a solid base to work from, but to ensure that performance opportunities aren't missed by your customer service representatives, you may want to consider incorporating the following tools and services into the workplace: